Last updated: April 2026
At Sip Society Teas, your privacy matters. This policy explains what information we collect, how we use it, and how we keep it safe. We’ll always keep it simple.
What we collect
Personal information — When you place an order or create an account, we collect your name, email address, shipping address, and phone number. We do not sell your personal information to anyone, ever.
Payment information — Payment is processed securely through our checkout provider. We never store your full card details on our servers.
Browsing data — We collect standard data about how you interact with our site, including pages visited, time spent, and device/browser type. This is collected via cookies and similar technologies.
Marketing preferences — If you opt in to email updates, we store your email address and subscription status.
How we use it
We use your information to process and fulfill your orders, send order confirmations and shipping updates, improve your browsing experience on our site, and — if you’ve opted in — send you tea recommendations, promotions, and updates. We do not sell your personal information to anyone, ever.
Third-party tools
We use a small number of trusted third-party services to run our store:
Email marketing — We use an email platform (such as Klaviyo or Mailchimp) to manage and send marketing emails. Your email address is shared with this service only if you’ve opted in.
Analytics — We use Google Analytics to understand how visitors use our site. This data is aggregated and anonymized — it doesn’t identify you personally. You can opt out via Google’s opt-out tool.
These services have their own privacy policies and we encourage you to review them.
Cookies
Our site uses cookies to remember your cart, understand site traffic, and personalize your experience. You can adjust cookie preferences in your browser settings at any time. Note that disabling cookies may affect some site functionality.
Your rights
You have the right to access, update, or request deletion of your personal data at any time. To unsubscribe from marketing emails, simply click the unsubscribe link in any email we send. For all other data requests, reach out to us directly.
Policy updates
We may update this policy from time to time. Any changes will be posted on this page with a revised date. Continued use of our site after changes are posted constitutes acceptance of the updated policy.ata we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
